Support
Share Feedback
Submit feedback and suggestions to help improve PetroBench
Share feedback, ideas, or report issues using the built-in feedback widget.
How to Share Feedback
- Click the Question button in the bottom right corner of your screen
- Select Share Feedback
- Fill out the form and submit
What to Include
| Field | Description |
|---|---|
| What's on your mind? | Describe your feedback, suggestion, or issue. Include what you were doing and what you expected to happen. |
| Category | Select the area (RodSim, Wells, Calculators, etc.) |
| Priority | Low, Medium, or High based on impact |
| Contact Email | Pre-filled with your account email for follow-up |
| Screenshots | Upload up to 5 images (PNG, JPG, max 5MB each) |
Press Ctrl+V (or Cmd+V on Mac) to paste screenshots directly from your clipboard.
After Submitting
Our team reviews all feedback and may reach out via email if additional information is needed.
Browser Issues
Fix browser display issues in PetroBench. Resolve charts not loading, buttons not responding, and rendering problems across supported browsers.
Contact Support
Contact PetroBench support for technical assistance, account issues, or feature requests. Reach our engineering team via email or in-app chat.