Support

Account Locked

Unlock your PetroBench account after too many failed login attempts. Learn why accounts get locked and how to regain access.

After multiple failed login attempts, your account locks automatically.

To Unlock

  • Wait 15 minutes for automatic unlock
  • Or use Forgot your password? to reset credentials

If you're still locked out after 15 minutes, contact support@petrobench.com.

Forgot Password

Reset your PetroBench password using the forgot password flow. Step-by-step instructions for recovering access to your account.

Organization Access

Fix organization access issues in PetroBench. Troubleshoot when you can't see wells, simulations, or data from your team's organization.

On this page

To Unlock