Trust Center
Trust Center
Security, privacy, and compliance at PetroBench
PetroBench is committed to protecting your data and maintaining the highest standards of security and privacy. This Trust Center provides transparency into our practices.
Security
Infrastructure, encryption, and platform availability
Data Protection
Encryption, backups, and data residency
Authentication
SSO, MFA, and access management
Compliance
Certifications, frameworks, and audits
Incident Response
How we handle security and availability incidents
Shared Responsibility
Your role and ours in security
Our Commitments
| Area | Commitment |
|---|---|
| Infrastructure | AWS and Cloudflare infrastructure SOC 2 Type II certified |
| Data Ownership | You retain full ownership of your well data |
| Data Sales | We never sell or monetize customer data |
| Encryption | AES-256 at rest, TLS 1.2+ in transit |
| Access Control | Role-based permissions with org hierarchy, SSO, and MFA |
| Availability | 99.5% monthly uptime target |
| Incident Notification | Customer notification within 72 hours of confirmed security incidents |
| Transparency | Clear policies and documentation |
Legal Documents
Terms of Service
Service agreement
Privacy Policy
Data collection and use
Cookie Policy
How we use cookies
Acceptable Use
Usage guidelines
Security FAQs
Common security questions
Status
Real-time platform status is available at:
status.petrobench.com
View current system status
Questions?
For security inquiries, contact legal@petrobench.com