Support
Contact Support
Contact PetroBench support for technical assistance, account issues, or feature requests. Reach our engineering team via email or in-app chat.
Email Support
Response time: Within 24 hours (business days)
What to Include
- Your account email
- Organization name
- Description of the issue
- Steps to reproduce (if applicable)
- Screenshots or error messages
Before Contacting
- Check FAQ for quick answers
- Browse Common Issues for troubleshooting
- Use Share Feedback for in-app feedback and issue reporting
For urgent production issues, include "URGENT" in your email subject line.