Common IssuesImport Failures

Import Failures

Troubleshoot well and simulation file import issues

Supported File Formats

FormatExtensionWhat It Creates
RodStar Data.rsdxWell + simulation
RodStar Vendor.rsvxWell + simulation
SRod v6.inp6eWell + simulation
SRod v7.inp7Well + simulation

For directional surveys, see Survey Import Problems.

File Won't Upload

"Invalid file format" error:

  • Check that the file has a supported extension
  • Make sure the extension wasn't changed accidentally (e.g., .rsdx.txt)
  • Try re-exporting from RodStar or SRod

"Failed to parse file" error:

  • File may be corrupted or from an unsupported version
  • Open it in the original software to verify it's valid
  • Try re-exporting the file

Importing Into an Existing Well

If a well with the same API number already exists, the import does not fail. It adds the imported simulation under the existing well instead of creating a duplicate well. The existing well's data is left untouched.

If you would rather keep the import fully separate, change the API number in the source file before importing so it lands as a new well.

Data Missing After Import

Directional survey missing: Import it separately via Directional Surveys > Import

Rod string or pumping unit not recognized: The equipment might not exist in PetroBench's library. You may need to create custom equipment under Equipment.

Fluid properties missing: These sometimes don't transfer. Manually enter them in Simulation Preferences.

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