Getting StartedTroubleshootingForgot Password

Forgot Password

Reset your PetroBench password using the forgot password flow. Step-by-step instructions for recovering access to your account.

If you can't remember your password, you can reset it from the login screen. The whole flow takes a couple of minutes.

Reset your password

  1. Go to app.petrobench.com/login, enter your email, and click Continue.
  2. On the password screen, click Forgot your password?

  1. Enter your email and click Send Reset Link.

  1. A confirmation screen appears. Open the reset email and click Reset Password.

  1. Enter a new password, confirm it, and click Reset Password. As you type, PetroBench checks each requirement: 12+ characters, an uppercase and lowercase letter, a number, and a special character.

Check your junk or spam folder if you don't see the email. Reset links expire after 60 minutes: request a new one if yours has expired.

If you click the link and see an "invalid or expired link" message, the link is no longer usable. This happens when the 60-minute window has passed, the link was already used, or a newer reset email was requested. Go back to app.petrobench.com/login and start the reset again to get a fresh link. Always use the link from the most recent email.

Can't reset with a password?

If you normally sign in without a password, click Trouble signing in? on the login screen, then Email me a sign-in link. We'll email a one-time link that logs you in directly.

SSO users: password resets are managed by your identity provider. Contact your IT administrator for password issues.

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