Common Issues

Support

Comparison Errors

Troubleshoot simulation comparison errors in PetroBench. Fix issues when comparisons won't load, show unexpected results, or fail to generate.

Comparison Won't Create

Compare button is grayed out:

  • Make sure you've selected simulations (checkboxes on the left)
  • Selected simulations must have been run at least once
  • You can't compare simulations from different wells

Comparison Won't Run

Stuck on "Running" for one scenario: One of the simulations in your comparison might have invalid inputs. Expand the scenario card and look for validation errors.

All scenarios fail: There might be a shared issue across all scenarios, like an invalid directional survey. Check the base simulation's configuration.

Some scenarios complete, others fail: Each scenario runs independently. A failure usually means that specific scenario has invalid inputs. Check for missing required fields or out-of-range values.

Results Look Wrong

Numbers are identical across scenarios: You might not have actually changed anything between scenarios. Expand each scenario and verify the inputs are different.

Results don't match individual simulation runs: Comparison scenarios are copies. They diverge from the original the moment you start editing them. The comparison results reflect the scenario inputs, not the original simulation.

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