Individual Billing

Subscribe and manage billing for individual PetroBench accounts: payment method, invoices, cancel, and resume.

Individual billing is for people on an individual PetroBench account (a personal workspace, not a company org). You manage your subscription, payment method, and invoices from Billing in the user menu.

Company organizations (operator, vendor, and enterprise teams) do not use this page for plan changes. Those orgs use Billing & Licenses in the Admin Panel, or work with your account manager. If your individual account shows a subscription managed by an admin, billing may be view-only here.

Open Billing

From the user menu (your name at the bottom-left), choose Billing.

  • New individual users without a subscription may land on billing onboarding first
  • Active individual subscribers open the billing page for their personal workspace

Subscribe

  1. Open Billing
  2. Choose monthly or annual (quarterly plans are sales-assisted when offered)
  3. Apply a promo code if you have one
  4. Complete checkout (trial length depends on the current offer)

After checkout succeeds, your individual workspace unlocks according to your plan.

Manage subscription

On the billing page you can typically:

TaskWhat you do
Payment methodUpdate the card on file
Billing email / addressKeep invoices accurate
Tax IDsAdd or remove tax identifiers when required
InvoicesDownload past invoices; review upcoming charges
CancelSchedule cancellation at period end (annual plans may show commitment messaging)
ResumeUndo a pending cancellation while still in the grace window

Expired trial or license

If the app shows a trial or license expired screen, return to Billing to subscribe or fix payment, or see Trial or License Expired.

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